John Barnum
About John Barnum
John Barnum is a Senior Order Management Analyst at Harley-Davidson Motor Company, where he has worked since 2021. He has extensive experience in order management, having previously held positions at GE Healthcare and Perot Systems.
Work at Harley-Davidson
John Barnum has been employed at Harley-Davidson Motor Company since 2021, serving as a Senior Order Management Analyst. In this role, he has collaborated with Geographic Information Systems (GIS) to develop solutions aimed at enhancing customer experience in the order management process. He has executed the Order-to-Cash cycle for vehicles, parts, accessories, and merchandise, which includes managing intercompany and dealer orders. Additionally, he has implemented process improvements that have contributed to enhanced team performance and productivity. His responsibilities also include liaising with business resources across wholesale, retail, and e-commerce channels to ensure alignment between IT tactical initiatives and business strategies.
Previous Experience at GE Healthcare
Before joining Harley-Davidson, John Barnum worked at GE Healthcare for several years in various roles. He served as an Order Management Specialist from 2008 to 2014 and later as a Blood Pressure Cuff Project Manager from 2014 to 2019. In these positions, he focused on improving order management processes and managing specific projects related to healthcare products. He also held the position of Customer Operations Manager for a brief period in 2020, where he continued to enhance operational efficiencies. His extensive experience at GE Healthcare provided him with a strong foundation in order management and customer operations.
Career at Perot Systems
John Barnum began his career at Perot Systems, where he worked from 2000 to 2008. During his eight years there, he held multiple roles, including Claim Adjuster, Auditor, and Trainer. This early experience allowed him to develop skills in claims processing and operational auditing, which contributed to his overall expertise in order management and customer service. His time at Perot Systems established a solid base for his future roles in the healthcare and automotive industries.
Education and Expertise
John Barnum studied at the University of Wisconsin-Madison, where he earned a Bachelor of Science degree in Economics. His educational background has equipped him with analytical skills and a strong understanding of economic principles, which he applies in his professional roles. His expertise in order management, process improvement, and customer operations has been developed through years of experience across various industries.