John Marcks
About John Marcks
John Marcks serves as the Director of IT Operations at Harley-Davidson Motor Company, where he has worked since 1997. He holds a Master's Certificate in Project Management and specializes in operational support of SAP systems, eCommerce, and managed services.
Work at Harley-Davidson
John Marcks has been serving as the Director of IT Operations at Harley-Davidson Motor Company since 1997. In this role, he oversees the operational support of IT systems, particularly focusing on SAP systems. His extensive tenure at Harley-Davidson spans 27 years, during which he has contributed to various IT initiatives and projects that align with the company's strategic goals.
Education and Expertise
John Marcks holds a Bachelor of Science degree from the University of Wisconsin-Whitewater, where he studied from 1988 to 2002. He also completed a year of study in Project Management at the University of Wisconsin-Madison from 2002 to 2003. Additionally, he has earned a Masters Certificate in Project Management and is certified in ITIL Service Operations, demonstrating his commitment to professional development in IT and project management.
Specialization in IT Operations
John Marcks specializes in several key areas within IT operations, including eCommerce, managed services, SAP, and manufacturing systems. His expertise in operational support of SAP systems allows him to effectively manage and optimize IT processes that are crucial for business operations. He utilizes Agile and Scrum methodologies to lead large-scale projects, ensuring timely and efficient project completion.
Leadership and Team Development
In his leadership role, John Marcks emphasizes team building, project leadership, hiring, retention, and development. He focuses on creating a collaborative environment that fosters growth and innovation within his team. His approach to leadership includes building foundational IT processes, roadmaps, and structures that support future technology success, aligning team efforts with organizational objectives.