Kimberly Spencer
About Kimberly Spencer
Kimberly Spencer is the Director of Customer Interaction at Harley-Davidson Motor Company and has served as a Product Analyst at Caterpillar Inc. since 2013. She holds a B.A. in Accounting from the University of Minnesota-Twin Cities and has a diverse professional background that includes roles in grant writing, human resources, and military service.
Current Role at Harley-Davidson
Kimberly Spencer serves as the Director of Customer Interaction at Harley-Davidson Motor Company. She has held this position since 2011, contributing over 13 years of experience in enhancing customer engagement and interaction strategies within the motorcycle industry. Her role involves overseeing customer service initiatives and ensuring a positive experience for Harley-Davidson's clientele.
Experience at Caterpillar Inc.
In addition to her role at Harley-Davidson, Kimberly Spencer has been working at Caterpillar Inc. as a Product Analyst since 2013. With 11 years of experience in this position, she is based in Oak Creek, Wisconsin. Her responsibilities include analyzing product performance and customer feedback to inform product development and improvement strategies.
Educational Background
Kimberly Spencer studied at the University of Minnesota-Twin Cities, where she earned a Bachelor of Arts degree in Accounting. Her studies spanned from 1997 to 2001, equipping her with foundational knowledge in financial principles and practices that support her professional roles.
Previous Work Experience
Before her current positions, Kimberly Spencer held several roles that contributed to her professional development. She worked at The Minneapolis Foundation as a Senior Administrative Assistant and Grant Writing Assistant from 2002 to 2004. Additionally, she served as a Corporate Receptionist and HR Specialist at Berry Plastics Inc. from 2007 to 2009. Earlier in her career, she was a Soldier at Fort Snelling from 1996 to 2004.