Michelle Merz
About Michelle Merz
Michelle Merz serves as a Dealer Development Analyst at Harley-Davidson Motor Company, where she has worked since 2015. She has a background in event coordination and customer service, with previous roles at Washington County Fair Park and Harley-Davidson.
Current Role at Harley-Davidson
Michelle Merz serves as a Dealer Development Analyst at Harley-Davidson Motor Company, a position she has held since 2015. In this role, she specializes in troubleshooting issues that arise from dealer networks and internal stakeholders. Her work involves analyzing dealer performance and implementing strategies to enhance operational efficiency. Merz's experience in this capacity contributes to the overall effectiveness of Harley-Davidson's dealer development initiatives.
Previous Experience at Harley-Davidson
Before her current role, Michelle Merz worked at Harley-Davidson Motor Company in various capacities. She served as a Senior Event Coordinator from 2014 to 2015, where she managed event logistics and coordination. Prior to that, she was in an Administrative Support role from 2012 to 2014, assisting with various operational tasks. This progression within the company provided her with a comprehensive understanding of its processes and culture.
Career at Washington County Fair Park
Michelle Merz began her career at Washington County Fair Park, where she held two positions. She worked as an Event Assistant from 2010 to 2011, gaining experience in event management and customer service. Following this role, she became the Event Services Coordinator from 2011 to 2012, overseeing event operations and enhancing attendee experiences. These roles helped her develop strong organizational and customer service skills.
Education and Expertise
Michelle Merz earned her Bachelor of Arts (B.A.) degree in Geography from the University of Wisconsin-Whitewater, completing her studies from 2006 to 2010. Her academic background has equipped her with analytical skills and a solid foundation in project management. Merz possesses expertise in time management and organized project execution, which she applies in her professional roles.
Skills and Specializations
Michelle Merz has developed strong customer service skills, particularly in non-profit and large corporate environments. She has a deep understanding of best practices related to standard process execution and continuous improvement. Her ability to manage time effectively and execute projects in an organized manner has been instrumental in her career progression.