Michelle Ryan
About Michelle Ryan
Michelle Ryan is a Sales Data Manager at Harley-Davidson Motor Company, where she has worked since 2012. She collaborates with various teams to enhance data processes and manages key data elements to ensure standardization and continuous improvement.
Current Role as Sales Data Manager
Michelle Ryan serves as the Sales Data Manager at Harley-Davidson Motor Company, a position she has held since 2012. In this role, she is responsible for managing key data elements such as Dealer Master and Vehicle Master. She focuses on standardization and continuous improvement of data processes. Additionally, she oversees the SAP Sales Data error resolution process, which includes documentation, training, and layered audits to enhance data accuracy and reliability.
Experience at Harley-Davidson Motor Company
Michelle Ryan has extensive experience at Harley-Davidson Motor Company, having worked there for a total of 18 years. She began her career as a Customer Service Representative from 2000 to 2006, followed by a role in Workforce Management from 2006 to 2012. Since 2012, she has been in her current position as Sales Data Manager, contributing to various aspects of data management and process improvement within the organization.
Education and Expertise
Michelle Ryan studied at Waukesha County Technical College and later attended the University of Wisconsin-La Crosse. Her educational background supports her expertise in data management and process optimization. She collaborates with GIS and BPT teams to enhance data processes both within and outside the Sales Organization, leveraging her academic knowledge in her professional roles.
Collaboration and Process Improvement
In her current role, Michelle collaborates with GIS and BPT teams to improve data processes. She supports the creation and maintenance of the SAP Global Template Strategy, which defines the desired state and roadmap for Material Master, Dealer Master, and E2E Order to Cash processes. Her focus on collaboration and process improvement is integral to the efficiency of the Sales Organization.
Leadership and Team Development
Michelle Ryan leads the day-to-day operations of the Sales Data Stewards team. She is responsible for training, development, and mentoring of team members, ensuring that they are equipped with the necessary skills and knowledge to manage data effectively. Her leadership contributes to the overall success and performance of the Sales Data team.