Rita Hale
About Rita Hale
Rita Hale is an NCM Specialist at Harley-Davidson Motor Company, where she has worked since 2017. She has extensive experience in supply chain analysis, quality control, and process standardization, with a background in computer science and certifications in computer support technology.
Work at Harley-Davidson
Rita Hale currently serves as an NCM Specialist at Harley-Davidson Motor Company, a position she has held since 2017. In this role, she focuses on non-conformance management and quality assurance processes. Prior to her current position, she worked as a Material Supply Chain Analyst at Harley-Davidson from 2016 to 2018. During her tenure, she contributed to supply chain efficiency and quality control, leveraging her expertise in operating systems such as AS400 and SAP.
Education and Expertise
Rita Hale studied Computer Science at Metropolitan Community College-Penn Valley, where she earned a Computer Support Technology Certificate from 2004 to 2005. She also attended Northwest Missouri State University from 1974 to 1978, focusing on Computer Programming, although she did not complete a degree. Her professional expertise includes quality control processes aligned with ISO 9001 standards and standardizing procedures to enhance customer relations and internal policies.
Background in Administrative Management
Before her roles at Harley-Davidson, Rita Hale worked for Ryerson in various capacities. She served as an Administrative Manager from 1993 to 2011, where she managed administrative functions for 18 years. Following this, she held the position of Quality Assurance Manager from 2011 to 2014, focusing on quality control and assurance processes. Her extensive experience in management spans nearly two decades in the Kansas City, Missouri area.
Professional Certifications and Skills
Rita Hale is certified in Computer Support Technology, which complements her technical skills in operating systems like AS400 and SAP. She has also worked as an Automation Coordinator, showcasing her ability to implement efficient processes. Her experience across various industries, including metal, chemical, and plastic colorant distribution, has equipped her with a diverse skill set aimed at improving operational efficiency and customer satisfaction.
Contributions to Process Improvement
Throughout her career, Rita Hale has developed efficient and cost-effective processes that have positively impacted her employers' bottom lines. Her focus on standardizing procedures has led to multiple promotions, reflecting her commitment to enhancing operational effectiveness and fostering better customer relations.