Shahbaz Siddiqui
About Shahbaz Siddiqui
Shahbaz Siddiqui is a Desktop Support Engineer with extensive experience in network infrastructure management and system engineering. He currently works at Harley-Davidson Motor Company and has previously held positions at JPMorgan Chase & Co., Wipro Limited, and PromptNet GmbH.
Current Position at Harley-Davidson
Shahbaz Siddiqui serves as a Desktop Support Engineer at Harley-Davidson Motor Company, a role he has held since 2020. He is based in Mumbai, Maharashtra, India. In this position, he is responsible for providing technical support and ensuring the smooth operation of desktop systems within the organization.
Experience at JPMorgan Chase & Co.
Siddiqui has been employed as a Senior System Engineer at JPMorgan Chase & Co. since 2017. His tenure spans over seven years in the Mumbai Area, India. In this role, he manages various aspects of system engineering, contributing to the stability and efficiency of the company's IT infrastructure.
Professional Background in Desktop Support
Before joining Harley-Davidson, Siddiqui worked at Wipro Limited as a Desktop Support Engineer from 2015 to 2016. He also gained experience at PromptNet GmbH in a similar role from 2013 to 2015. His background in desktop support has equipped him with the skills necessary to manage and troubleshoot various IT systems.
Education and Certifications
Siddiqui holds a Bachelor's degree in Business/Commerce from Mumbai University. He has also obtained several industry-recognized certifications, including Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), VMware Certified Associate, and ITIL Certified. These credentials demonstrate his commitment to professional development and expertise in IT systems.
Technical Skills and Expertise
Siddiqui possesses expertise in administering LAN/WAN network infrastructure and managing DNS, DHCP, and Active Directory installations. He is proficient in implementing network security measures to protect data, software, and hardware. His technical skills also include managing virtual servers, remote desktops, firewalls, and network monitors, along with providing 24/7 on-call support.