Abdul Nur

Senior Technical Support Analyst @ Harvard Business School

About Abdul Nur

Abdul Nur is a Senior Technical Support Analyst at Harvard Business School, where he has worked since 2021. He has a diverse background in IT support across various industries, including higher education, pharmaceuticals, and transportation.

Current Role at Harvard Business School

Abdul Nur serves as a Senior Technical Support Analyst at Harvard Business School, a position he has held since 2021. In this role, he is responsible for providing technical support and ensuring the efficient operation of IT systems within the institution. His expertise contributes to the smooth functioning of technology services that support faculty, staff, and students.

Previous Experience at Harvard University

Prior to his current role, Abdul Nur worked at Harvard University as a Telephony Help Desk/Voice Specialist from 2016 to 2018. His responsibilities included managing telephony systems and providing support for voice-related issues, enhancing communication services within the university.

Educational Background

Abdul Nur graduated Cum Laude from Boston University, where he studied Management Studies and earned a Bachelor of Science (BS) degree from 2015 to 2017. His academic achievements reflect a strong understanding of management principles and practices.

Diverse Industry Experience

Abdul Nur has accumulated extensive experience across various industries, including pharmaceutical, transportation, construction, and higher education. This versatility in IT roles has equipped him with a broad skill set, allowing him to adapt to different technical environments and challenges.

Technical Skills and Leadership

Abdul possesses a blend of technical, analytical, critical thinking, and leadership skills. He has experience in creating self-organizing, cross-functional teams focused on waste reduction and continuous improvement, showcasing his ability to lead initiatives that enhance operational efficiency.

People similar to Abdul Nur