Chad Kingsbury
About Chad Kingsbury
Chad Kingsbury serves as the Senior Director of Information Systems at Harvard Business School, where he has worked since 2011. He leads a cross-functional IT team and manages technology operations for a customer base of 80,000 alumni and a departmental staff of 150.
Work at Harvard Business School
Chad Kingsbury has served as the Senior Director of Information Systems at Harvard Business School since 2011. In this role, he collaborates daily with a cross-functional IT team that encompasses application development, web development, and quality assurance engineering. He is responsible for establishing policies and procedures that facilitate urgent resolution and escalation in IT service operations. Kingsbury supports a customer population of 80,000 alumni and oversees a departmental staff of 150, ensuring effective IT service delivery.
Education and Expertise
Chad Kingsbury holds a Bachelor of Science degree in Engineering from the University of Rhode Island, where he studied from 1989 to 1994. He furthered his education by obtaining a Master of Science in Management from George Mason University, completing his studies from 2001 to 2002. Additionally, he pursued business studies at Harvard Business School Online in 2019. His educational background provides a strong foundation for his expertise in information systems and management.
Background
Chad Kingsbury's professional journey includes a significant tenure at Harvard Business School, where he has been instrumental in managing IT service operations. He leads a cross-functional team of fifteen members, which includes roles such as system administrators, solutions architects, and report developers. His leadership in managing a technology portfolio for the External Relations department includes overseeing an external client engagement portal.
Achievements
In his role as Senior Director of Information Systems, Chad Kingsbury has established effective policies and procedures for IT service operations. He has successfully managed a diverse team and supported a large customer base of alumni, demonstrating his capability in handling complex IT challenges. His contributions to the External Relations department's technology portfolio highlight his focus on enhancing client engagement through innovative IT solutions.