Emilie Codega
About Emilie Codega
Emilie Codega serves as the Manager of Customer Engagement in Curriculum and Learning Services at Harvard Business School, where she has worked since 2008. With a background in higher education and corporate environments, she specializes in customer service and research within library and information services.
Current Role at Harvard Business School
Emilie Codega serves as the Manager of Customer Engagement, Curriculum and Learning Services at Harvard Business School. She has held this position since 2008, contributing to the development and enhancement of customer service initiatives within the institution. Her role involves engaging with faculty and students to improve access to curriculum resources and learning services.
Previous Experience at PwC
Before joining Harvard Business School, Emilie Codega worked at PwC as a Research Manager in the Knowledge Services Organization, focusing on Financial Services. She was employed there for nine years, from 1999 to 2008, in the Greater Boston Area. Her experience at PwC provided her with a strong foundation in research management and knowledge services.
Educational Background
Emilie Codega holds a Master of Science in Library and Information Science (MSLIS) from Simmons University. She also earned a Bachelor of Arts in History from the University of Massachusetts Amherst. Her educational background supports her expertise in library and information services, particularly in customer engagement.
Expertise in Customer Service and Research
Emilie Codega has a strong focus on customer service within library and information services. She possesses expert-level skills in utilizing financial and business databases for research purposes. Her extensive experience includes faculty outreach and library reference services, demonstrating her commitment to enhancing user engagement and resource accessibility.
Professional Experience in Education and Corporate Environments
Emilie Codega has a demonstrated history of working in both higher education and corporate environments. This diverse experience allows her to effectively bridge the gap between academic resources and corporate knowledge needs, enhancing the overall customer engagement strategy in her current role.