Frankie Leon
About Frankie Leon
Frankie Leon is a Customer and Technical Support Specialist at Harvard Business School, where he has worked since 2020. He has a background in Information Technology and has held various roles in customer support and operations.
Current Role at Harvard Business School
Frankie Leon serves as a Customer and Technical Support Specialist at Harvard Business School. He has held this position since 2020, contributing to the institution's IT support services for four years. His role involves assisting users with technical issues and ensuring a smooth operation of IT resources within the school.
Previous Experience at Harvard Business School
Prior to his current role, Frankie Leon worked as an Information Technology Intern at Harvard Business School for five months in 2020. This internship provided him with valuable experience in IT operations and support within an academic environment.
Educational Background in Information Technology
Frankie Leon studied Information Technology at Year Up from 2019 to 2020, where he achieved a certification in the field. This program equipped him with essential skills and knowledge relevant to his current role in IT support.
Work History in Customer Service and Operations
Before joining Harvard Business School, Frankie Leon worked at VPNE Parking Solutions as an Operations Supervisor for eight months in 2018. He also has experience as a Retail Supervisor at Barnes & Noble, Inc., where he worked for nine months from 2014 to 2015. These roles contributed to his expertise in customer service and operational management.
High School Education
Frankie Leon completed his high school education at Brighton High School, where he earned his High School Diploma from 2012 to 2016. This foundational education set the stage for his future studies and career in Information Technology.