Jennifer Katz
About Jennifer Katz
Jennifer Katz serves as the Assistant Director of Enrollment and Admissions Services at Harvard Business School, where she has worked since 2019. She holds an MBA from Harvard University and a Bachelor's degree in Marketing and International Business from Roger Williams University, and has extensive experience in logistics management and customer service.
Current Role at Harvard Business School
Jennifer Katz serves as the Assistant Director of Enrollment and Admissions Services at Harvard Business School. In this role, she has been responsible for overseeing the admissions process and ensuring a positive experience for applicants and participants in Executive Education programs. Her focus includes staff management, program analysis, and relationship management, which are essential for maintaining high standards of customer service.
Previous Experience at Harvard Business School
Prior to her current position, Jennifer Katz worked at Harvard Business School as a Program Manager from 2010 to 2019. During her nine years in this role, she gained valuable insights into program development and execution, contributing to her extensive experience in logistics management and customer service within the educational sector.
Educational Background
Jennifer Katz earned her Master of Business Administration from Harvard University, where she studied from 2011 to 2016. She also holds a Bachelor's degree in Marketing and International Business from Roger Williams University, which she completed from 2004 to 2008. This educational foundation supports her expertise in enrollment and admissions services.
Early Career at Reach Out and Read
Jennifer Katz began her professional career as a Development Associate at Reach Out and Read, where she worked from 2008 to 2010. In this role, she contributed to the organization's mission of promoting literacy and supporting child development, further enhancing her skills in customer service and program management.
Expertise in Customer Service and Program Management
Jennifer Katz has developed extensive expertise in logistics management and customer service through her work with Executive Education programs. Her commitment to ensuring the best customer service experience for all applicants and participants has been a key aspect of her professional journey, reflecting her dedication to the educational field.