Matthew Brunner
About Matthew Brunner
Matthew Brunner is the Lead IT Support Analyst at Harvard Business School, specializing in Cisco IP phone troubleshooting and network systems optimization. He holds multiple certificates in Cyber Security and has a BA in Political Science, along with extensive experience in IT infrastructure and problem-solving.
Work at Harvard Business School
Matthew Brunner has served as the Lead IT Support Analyst at Harvard Business School since 2015. In this role, he is responsible for overseeing IT support operations, ensuring that faculty, staff, and students have access to reliable technology resources. His responsibilities include troubleshooting technical issues, managing IT infrastructure, and providing support for various IT systems. His long tenure at Harvard Business School reflects his commitment to maintaining high standards of IT service and support.
Education and Expertise
Matthew Brunner has a diverse educational background. He studied at Hoosier Hills Career Academy in Bloomington, IN, where he earned a Certificate in Business Office Support & Computer Maintenance from 1998 to 2000. He furthered his education at Indiana University Bloomington, obtaining a Bachelor of Arts in Political Science between 2001 and 2007. Additionally, he completed a Certificate Program in Cyber Security at Harvard University from 2016 to 2018. His expertise includes Cisco IP phone troubleshooting and server installation and configuration.
Background in IT Support
Matthew Brunner possesses a strong background in IT support, specifically in server installation and configuration. His experience includes network troubleshooting, which demonstrates his proficiency in maintaining and optimizing network systems. He has developed a creative approach to resolving a wide range of IT issues, showcasing his problem-solving skills. His technical knowledge is complemented by his experience in various IT roles, contributing to his effectiveness as a Lead IT Support Analyst.
Previous Work Experience
Before joining Harvard Business School, Matthew Brunner held several positions that contributed to his professional development. He worked as a Government Relations Manager at Planned Parenthood League of Massachusetts from 2011 to 2012. Prior to that, he was a NYC Program Organizer at Empire State Pride Agenda from 2008 to 2010. He also served as a Field Organizer at MassEquality from 2010 to 2011. These roles provided him with valuable experience in organizational management and advocacy.