Matthew Francis
About Matthew Francis
Matthew Francis is an Information Technology Help Desk Support professional currently employed at Harvard Business School and has worked at Walgreens as a Registered Pharmacy Technician since 2019. He has a background in Computer Science and Information Technology, and aspires to become a network administrator.
Current Role at Walgreens
Matthew Francis has been working at Walgreens as a Registered Pharmacy Technician since 2019. He is based in Boston, Massachusetts, and has accumulated five years of experience in this role. In addition to his responsibilities as a pharmacy technician, he is also a licensed vaccinator, contributing to public health initiatives within the community.
Information Technology Help Desk Support at Harvard Business School
Since 2022, Matthew has served as Information Technology Help Desk Support at Harvard Business School. In this role, he provides technical assistance and support to students and staff, ensuring smooth operations of IT services. His work involves troubleshooting various IT issues, enhancing the overall user experience within the institution.
Educational Background in Information Technology
Matthew Francis pursued his education in Information Technology and Computer Science across several institutions. He studied at Quincy College from 2016 to 2018, focusing on Computer Science. He then attended Year Up from 2021 to 2022, where he achieved a degree in Computer/Information Technology Administration and Management. Additionally, he studied at Roxbury Community College during the same period, further enhancing his knowledge in Information Technology.
Aspiration to Become a Network Administrator
Matthew aspires to become a network administrator, with a specific interest in troubleshooting, coding, and programming for PC hardware and software. His educational background and current roles in IT support position him well for this career path, as he continues to develop his technical skills and knowledge in the field.
Previous Experience at Walgreens
Before his role as a Registered Pharmacy Technician, Matthew worked at Walgreens as a Customer Service Associate from 2018 to 2019. This position allowed him to gain valuable customer service experience and understand the operational aspects of the pharmacy environment, contributing to his overall professional development.