Michelle Doherty
About Michelle Doherty
Michelle Doherty is a Business Relationship Account Manager with over 20 years of experience in program, project, and business relationship management. She has a strong background in client service and has worked for notable organizations such as Harvard Business School, McGraw-Hill, and Pearson Education.
Current Role at Harvard Business School
Michelle Doherty serves as a Business Relationship Account Manager at Harvard Business School, a position she has held since 2016. In this role, she is responsible for managing business relationships and ensuring effective communication between various stakeholders. Her expertise in creating and managing development schedules with integrated engineering and product teams supports her efforts in delivering high-quality service to clients.
Previous Experience at Harvard Business School
Prior to her current role, Michelle worked at Harvard Business School in several capacities. From 2007 to 2013, she held positions as Project Manager, Intranet Program Manager, and Associate Director within the Web and Intranet Services department. Following that, she served as Portfolio Resource Manager in the Project Management Office from 2014 to 2016. Her extensive experience at Harvard Business School contributed to her understanding of project management and client service.
Professional Background in Project Management
Michelle has over 20 years of experience in program, project, and business relationship management. She has held various roles in notable organizations, including McGraw-Hill as Director of Project Management and Pearson Education as Application Product Manager and Sr. Production Coordinator/Media Producer. Her diverse background has equipped her with a solid foundation in managing complex projects and fostering client relationships.
Educational Qualifications
Michelle holds a Bachelor of Arts degree from Saint Anselm College, where she studied from 1989 to 1993. She furthered her education by obtaining a Master of Education from Boston College, completing her studies from 1997 to 1999. Her academic background has provided her with the necessary skills to excel in her professional roles.
Skills and Expertise
Michelle is skilled in various project management methodologies and tools, including ServiceNow, SCRUM, and ITSM. She is adept at mentoring others in project management and providing problem-solving tools. Her proven track record in high-level client service and relationship management highlights her ability to navigate complex business environments effectively.