Sibo Wang
About Sibo Wang
Sibo Wang is a Senior Technical Support Analyst at Harvard Business School, where he has worked since 2020. He has extensive experience in technical support roles, including previous positions at CompuCom and Apple.
Current Role at Harvard Business School
Sibo Wang has been serving as a Senior Technical Support Analyst at Harvard Business School since 2020. In this role, Wang is responsible for providing advanced technical support and ensuring the smooth operation of IT systems within the institution. This position builds on previous experience at Harvard Business School, where Wang has held various roles in technical support and customer service.
Previous Experience in Technical Support
Before becoming a Senior Technical Support Analyst, Sibo Wang worked at CompuCom as an Apple Deskside Support Technician for three months in 2015. Following this, Wang served as the Lead Deskside Support Technician at CompuCom from 2015 to 2016. Wang also held the position of Customer Support Specialist at Harvard Business School from 2016 to 2017, contributing to the institution's IT support framework.
Early Career and IT Consulting
Sibo Wang's early career includes a role as an IT Consultant at Phoenix Charter Academy Network from 2011 to 2012. Prior to this, Wang was an Urban Fellow at the same organization from 2010 to 2011. These positions provided foundational experience in IT support and consulting within an educational environment.
Technical Expertise at Apple
Wang worked as a Mac Technician at Apple from 2012 to 2015. This role involved providing technical support for Apple products and services, enhancing Wang's technical skills and knowledge in the IT field. The experience gained during this time contributed to Wang's subsequent roles in technical support.
Educational Background
Sibo Wang earned a Bachelor of Arts (B.A.) degree in Geology/Earth Science from Carleton College, where studies took place from 2006 to 2010. This educational background provided a strong analytical foundation that supports Wang's technical career.