Stephen Batts
About Stephen Batts
Stephen Batts is a Learning Technology Administrator at Harvard Business School, where he manages software enhancements and defects for various applications. He holds a Bachelor's degree in Music Performance from Berklee College of Music and a Master's degree in Digital Media Design from Harvard Extension School.
Current Role at Harvard Business School
Stephen Batts currently serves as the Learning Technology Administrator at Harvard Business School, a position he has held since 2021. In this role, he manages the implementation of enhancement requests and the resolution of software defects for both vendor-based and custom-developed applications. He engages with vendors on a weekly and bi-weekly basis to ensure that operational needs are met. Batts advocates for new features that align with the specific use cases of Harvard Business School.
Previous Experience at Harvard Business School
Before his current role, Stephen Batts worked at Harvard Business School as an IT Support Associate II in Program Technology Services from 2017 to 2021. During this four-year tenure, he provided technical support and contributed to the operational efficiency of the school's technology services. His experience in this position laid the groundwork for his current responsibilities.
Educational Background in Music and Technology
Stephen Batts studied at Berklee College of Music, where he earned a Bachelor's degree in Music Performance from 2010 to 2013. He also attended Harvard Extension School, achieving a Master's degree in Digital Media Design from 2018 to 2022. Additionally, he studied at Miami Dade College, further enhancing his educational credentials.
Professional Experience in IT Support
Prior to his role at Harvard Business School, Stephen Batts worked as an IT Support Administrator at Toth+Co from 2016 to 2017 in the Greater Boston Area. He also gained experience as a Specialist at Apple from 2014 to 2016 in Boston, Massachusetts. These positions provided him with a solid foundation in IT support and customer service.
Expertise in Learning Technologies
As a Learning Technology Administrator, Stephen Batts serves as the lead technical and subject matter expert for applications such as Panopto, Kaltura, and 3play at Harvard Business School. His expertise in these technologies supports the institution's educational initiatives and enhances the learning experience for students.