Swathi Somashekara
About Swathi Somashekara
Swathi Somashekara is a Senior IT Specialist at Harvard Business School, with extensive experience in CRM applications and Salesforce.com. She has held various roles in project management and system analysis across multiple companies, including Compuware and Cognizant, and has a strong educational background in Electrical Engineering.
Current Role at Harvard Business School
Swathi Somashekara has been serving as a Senior IT Specialist at Harvard Business School since 2015. In this role, she is responsible for overseeing IT operations, ensuring the effective implementation of technology solutions, and supporting the institution's strategic initiatives. Her tenure at Harvard has spanned over nine years, during which she has contributed to various projects aimed at enhancing the school's technological capabilities.
Previous Experience in IT and Project Management
Before her current position, Swathi Somashekara worked at Cognizant as a Manager - Projects from 2012 to 2015. In this role, she managed multiple projects, focusing on delivering quality outcomes and ensuring project objectives were met. Prior to that, she held the position of Salesforce.com System Analyst at Compuware for 11 months in 2011. Her experience also includes working as a Salesforce.com Administrator at E-Base Technologies, where she supported CRM applications.
Educational Background in Engineering
Swathi Somashekara holds a Master's degree in Electrical Engineering from Santa Clara University, where she studied from 2008 to 2011. She also earned a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Anna University, completing her studies from 2003 to 2007. Her educational background provides her with a strong foundation in technical principles and engineering practices.
Expertise in CRM and ERP Systems
Swathi Somashekara possesses extensive knowledge of CRM-centric business processes and best practices, particularly in Salesforce.com. She has significant experience in Salesforce implementation and has worked with various source systems. Her expertise extends to ERP business processes, where she has applied her skills to drive strategic business and product decisions, ensuring quality, consistency, and efficiency in procedures and reporting.
Project Management and Organizational Skills
Swathi Somashekara has demonstrated strong project management and organizational skills throughout her career. She has been involved in release management, coordinating deployment, and ensuring timely delivery of projects. Her ability to build processes and procedures has been instrumental in establishing effective sales and service operation functions.