Anjaneyulu Shyamala
About Anjaneyulu Shyamala
Anjaneyulu Shyamala is a Customer Support Coordinator at Hathway Cable & Datacom Ltd, where he has worked since 2015 in Bombay, Maharashtra, India. He specializes in resolving networking technical issues and manages customer support operations.
Work at Hathway
Anjaneyulu Shyamala has been employed at Hathway Cable & Datacom Ltd since 2015, serving as a Customer Support Coordinator. In this role, Shyamala is responsible for managing customer support operations in Bombay, Maharashtra, India. Key responsibilities include maintaining a comprehensive database for customer support, assigning complaints to field engineers, and handling activations for new customers. Shyamala specializes in resolving technical issues related to networking, ensuring that customer inquiries are addressed efficiently.
Education and Expertise
Anjaneyulu Shyamala earned a Bachelor of Engineering degree from B.V. Raju Institute of Technology, completing the program from 2011 to 2015. This educational background provides a solid foundation in engineering principles, which supports Shyamala's expertise in technical issue resolution within the customer support domain. The combination of academic training and practical experience contributes to Shyamala's ability to effectively manage customer support operations.
Background
Anjaneyulu Shyamala has a professional background focused on customer support within the telecommunications sector. With nearly a decade of experience at Hathway Cable & Datacom Ltd, Shyamala has developed skills in database management, complaint resolution, and customer activation processes. This background reflects a commitment to enhancing customer experiences through effective support strategies.
Responsibilities in Customer Support
In the role of Customer Support Coordinator at Hathway Cable & Datacom Ltd, Anjaneyulu Shyamala is tasked with several key responsibilities. These include maintaining a comprehensive database that tracks customer interactions and support requests, assigning complaints to field engineers for resolution, and managing the activation process for new customers. Shyamala's focus on technical issue resolution ensures that customers receive timely and effective support.