Harish Janardhanan
About Harish Janardhanan
Harish Janardhanan serves as the Vice President at Hathway Cable & Datacom Ltd, where he leads a team of 540 employees and manages life cycle management functions across India. He has held various leadership roles in customer service at companies like Reliance Communications, Tata Teleservices, and Airtel, and has an extensive educational background in management and literature.
Current Role at Hathway Cable & Datacom Ltd
Harish Janardhanan serves as Vice President at Hathway Cable & Datacom Ltd since 2017. In this role, he leads a team of 540 employees, overseeing daily operations. His responsibilities include managing the life cycle management function for the company across India. His leadership is integral to the operational efficiency and service delivery of the organization.
Previous Experience in Customer Service
Harish Janardhanan has extensive experience in customer service roles prior to his current position. He worked at Reliance Communications as Head of Customer Service from 2007 to 2009 and later served as Regional Customer Service Head - South India from 2015 to 2017. His tenure at Tata Teleservices as Head of Customer Service lasted from 2009 to 2015, where he managed operations across multiple regions. His early career included a role at Airtel as Head - SMG from 2006 to 2007.
Education and Academic Achievements
Harish Janardhanan has a diverse educational background. He studied Strategic Management at IIM Calcutta, earning an APSM from 2011 to 2012. He also holds a Post Graduate Diploma in HR Management from Indira Gandhi National Open University, completed between 1999 and 2001. Additionally, he studied Hotel Management at IHM Chennai from 1992 to 1995 and obtained a BA in English Literature from the University of Madras from 1993 to 1996. His foundational education includes a State Board Leaving Certificate from Valliammal Matriculation Higher Secondary School.
Early Career at Pizza Corner Limited
Harish Janardhanan began his career as a Store Manager at Pizza Corner Limited, where he worked from 1998 to 2000. This role provided him with initial management experience in the food service industry, contributing to his skill set in team leadership and operational management.