Mahesh Mishra
About Mahesh Mishra
Mahesh Mishra serves as the Deputy General Manager at Hathway Cable & Datacom Ltd, where he has worked since 2007. He has extensive experience in customer service operations within the internet industry and holds a Bachelor of Commerce degree from the University of Mumbai.
Work at Hathway
Mahesh Mishra has served as Deputy General Manager at Hathway Cable & Datacom Ltd since 2007. He operates in the Mumbai Area, India, where he oversees various aspects of customer service operations. His role involves managing teams and ensuring effective service delivery in the internet industry. With over 17 years at Hathway, he has contributed to the company's operational efficiency and customer satisfaction.
Education and Expertise
Mahesh Mishra completed his Bachelor of Commerce (B.Com.) degree at the University of Mumbai, studying Accounting from 1983 to 1995. He also holds a Secondary School Certificate from Lokmanya Tilak English School, where he studied from 1982 to 1999. His educational background provides a strong foundation for his expertise in vendor management and contact center operations.
Background
Mahesh Mishra has extensive experience in managing customer service operations within the internet industry. His career spans several years, during which he has developed strong skills in tele-collections and retention strategies. His background in customer service management has equipped him with the necessary skills to handle complex operational challenges.
Achievements
Mahesh Mishra has a proven track record in vendor management and contact center operations. His experience in these areas has enabled him to implement effective strategies that enhance customer service and operational performance. His contributions have been instrumental in achieving organizational goals within his role at Hathway.