Sandeep Singh
About Sandeep Singh
Sandeep Singh serves as the Senior Manager of Customer Support at Hathway Cable & Datacom Ltd, where he has worked since 2006. He is responsible for network monitoring, remote diagnostics, and managing a team of 106 members in Delhi/NCR and Chandigarh.
Work at Hathway
Sandeep Singh has been employed at Hathway Cable & Datacom Ltd since 2006, serving as the Senior Manager of Customer Support. His role encompasses various responsibilities, including proactive network monitoring and remote diagnostics. He is based in the Delhi/NCR and Chandigarh regions, where he has contributed to the company's customer support operations for 18 years.
Customer Support Management
In his capacity as Senior Manager, Sandeep Singh engages in performance planning and operation management within the customer support division. He oversees the coordination of installations and troubleshooting efforts for customers, ensuring efficient service delivery. His leadership extends to a team of 106 members, where he guides support operations to meet customer needs effectively.
Team Leadership
Sandeep Singh leads a team of 106 members in the customer support operations at Hathway. His leadership focuses on enhancing team performance and ensuring that customer support services are delivered efficiently. He plays a crucial role in fostering a collaborative environment that promotes effective communication and problem-solving among team members.
Technical Expertise
Sandeep Singh is responsible for proactive network monitoring and remote diagnostics, which are essential functions in maintaining service quality at Hathway. His technical expertise allows him to identify and resolve issues swiftly, contributing to improved customer satisfaction and operational efficiency within the support division.