Sheila Nguyen
About Sheila Nguyen
Sheila Nguyen is a Customer Service and Operations professional currently working at QuadExpress since 2020. She has previous experience in various roles, including Assistant Rental Manager at Penske Truck Leasing and Sports Marketing Intern at Colorado School of Mines.
Current Role at QuadExpress
Sheila Nguyen has been working at QuadExpress as a Customer Service/Operations professional since 2020. In this role, she focuses on enhancing customer satisfaction and operational efficiency. Her responsibilities include collaborating with various teams to ensure seamless service delivery and addressing customer inquiries effectively. Sheila's commitment to positive guest relations is a key aspect of her work, contributing to the overall success of the organization.
Previous Experience at Penske Truck Leasing
Before joining QuadExpress, Sheila Nguyen held multiple positions at Penske Truck Leasing. She served as an Assistant Rental Manager from 2019 to 2020 in Denver, Colorado, where she was responsible for managing rental operations and customer interactions. Prior to that, she worked as a Management Trainee from 2018 to 2019, gaining valuable insights into the company's operational processes and customer service standards.
Internship at Colorado School of Mines
Sheila Nguyen completed a Sports Marketing Internship at Colorado School of Mines from 2016 to 2018 in Golden, Colorado. During this two-year internship, she collaborated with marketing teams to promote sports events and engage with the community. This experience provided her with foundational skills in marketing and event management, further enhancing her professional profile.
Educational Background at Metropolitan State University of Denver
Sheila Nguyen studied at Metropolitan State University of Denver from 2012 to 2016, where she earned a degree in Marketing. Her education provided her with essential knowledge in marketing principles, consumer behavior, and strategic planning. This academic background supports her current role in customer service and operations, where she applies marketing concepts to enhance customer experiences.
Experience in Hospitality at Brothers Bar & Grill
Sheila Nguyen worked as a Server at Brothers Bar & Grill from 2015 to 2018 in Stapleton, Colorado. In this role, she developed strong interpersonal skills and a focus on customer satisfaction. Her experience in the hospitality industry has contributed to her ability to build positive relationships with clients and maintain a high level of service in her subsequent roles.