Adrien Ho
About Adrien Ho
Adrien Ho is a Network Engineer and Cloud Operations specialist at Haven Technologies, where he has worked since 2023. He has a background in the United States Marine Corps, where he held various roles including Cyber Security Auditor and Data Systems Administrator.
Work at Haven Technologies
Currently, Adrien Ho serves as a Network Engineer/Cloud Ops at Haven Technologies, a position he has held since 2023. Based in the New York City Metropolitan Area, he plays a crucial role in enhancing network operations. He collaborates with Site Reliability Engineers and the Infosec team to improve system performance. Adrien has been instrumental in establishing a Networking Operations Center at Haven Technologies and is actively involved in developing on-prem network monitoring and alert systems. His responsibilities include managing OfficeVPN and Cloudflare access, as well as troubleshooting user issues.
Previous Experience in the United States Marine Corps
Adrien Ho has a diverse background in the United States Marine Corps, where he served in various roles from 2019 to 2023. He began as a Help Desk Support Specialist for one year at Camp Pendleton Mainside, California. Following this, he served as a Corporal/Data Systems Administrator for four years, where he managed data systems and contributed to network operations. Additionally, he worked as a Cyber Security Auditor for two years, focusing on security assessments and compliance. His military experience has equipped him with valuable skills in network management and cybersecurity.
Education and Expertise
Adrien Ho completed his high school education at Brooklyn Studio Secondary School, earning a High School Diploma in 2018. He furthered his education at the University of Maryland Global Campus, where he studied Information Technology from 2020 to 2022. This academic background, combined with his practical experience in the military and at Haven Technologies, has provided him with a solid foundation in network engineering and cloud operations.
Role as Summer Camp Counselor
In 2018, Adrien Ho worked as a Summer Camp Counselor at Marks JCH of Bensonhurst in Brooklyn, New York. This role involved supervising and engaging with children in various activities, contributing to his skills in teamwork and communication. Although this position was short-term, it provided him with early experience in leadership and responsibility.
Technical Skills and Responsibilities
Adrien Ho possesses a range of technical skills relevant to his current role in network engineering and cloud operations. He tracks and follows up on issues within the Network Operations Center to ensure efficient resolution. He regularly reviews and triages alerts from Expel, escalating issues as necessary. His expertise also includes managing cloud environments and assisting users with setup and troubleshooting related to OfficeVPN and Cloudflare access.