Elle Hoffman
About Elle Hoffman
Elle Hoffman is a Production Support Analyst at Haven Technologies in New York, NY, where she has worked since 2019. She has a background in journalism and customer education, with experience in resolving production issues using SQL patches.
Work at Haven Technologies
Elle Hoffman has been employed at Haven Technologies as a Production Support Analyst since 2019. In this role, she specializes in using SQL patches to address real-time production issues. Her work is focused on ensuring smooth operations and providing support for software and technology products. Based in New York, NY, she has contributed to the company's commitment to customer satisfaction and operational efficiency.
Previous Experience in Journalism
Prior to her current role, Elle Hoffman worked at Columbia Missourian as a Senior Government Reporter for eight months in 2014. She also served as a Public Life Beat Reporter at the same organization for four months in 2013. Her journalism experience includes reporting on various topics and engaging with the community in Columbia, Missouri.
Experience in Customer Education
Elle Hoffman worked at Teachable as a Customer Educator from 2017 to 2019. In this position, she focused on creating customer-first cultures within the startup environment. Her role involved providing support and education to users, enhancing their experience with the company's products. Additionally, she was a Client Success Specialist at JobDiva for one year, where she contributed to customer satisfaction initiatives.
Education and Expertise
Elle Hoffman earned a Bachelor's Degree in Print and Digital Reporting from the University of Missouri-Columbia, where she studied from 2010 to 2014. Her education provided her with a strong foundation in reporting and communication skills. She completed her high school education at Marshfield High School, receiving her diploma in 2010.
Background in Media and Communication
Elle Hoffman's background includes significant experience in media and communication. She served as Blog Editor-In-Chief at KCOU-FM 88.1 from 2012 to 2014, where she managed content and contributed to the station's online presence. Her diverse experiences in journalism, customer education, and production support reflect her commitment to effective communication and user engagement.