Samantha Rolen
About Samantha Rolen
Samantha Rolen serves as an Ordering Operations Coordinator at Havenly, bringing extensive experience in customer service and visual merchandising from her previous roles in retail and e-commerce. She holds a Bachelor's degree in Communications and an Associate of Science in Baking & Pastry Arts.
Current Role at Havenly
Samantha Rolen serves as the Ordering Operations Coordinator at Havenly, a position she has held since 2022. In this role, she utilizes her experience in customer service and sales to manage ordering processes effectively. Her responsibilities include coordinating orders and ensuring a smooth customer experience, leveraging her background in the retail industry.
Previous Experience at Havenly
Prior to her current role, Samantha Rolen worked at Havenly in various capacities. She was a Customer Experience Associate III for one month in 2022 and served as a Customer Experience Associate II from 2021 to 2022 for five months. Additionally, she held the position of Customer Experience Associate in 2021 for seven months, where she developed skills in customer service and communication.
Experience at Altar'd State
Samantha Rolen has extensive experience at Altar'd State, where she worked in multiple roles. She was an Assistant Store Manager Visuals from 2018 to 2020 for two years, a Guest Lead (Keyholder) and Visual Captain for seven months in 2018, and a Brand Rep & Visual Captain from 2017 to 2018 for six months. Her roles involved visual merchandising and customer service, contributing to her expertise in brand development.
Educational Background
Samantha Rolen studied at Johnson & Wales University, where she earned an Associate of Science in Baking & Pastry Arts from 2010 to 2012. She later attended Colorado State University-Global Campus, achieving a Bachelor's degree in Communications from 2016 to 2018. Her education has provided her with a foundation in both culinary arts and effective communication.
Skills and Expertise
Samantha Rolen possesses strong skills in visual merchandising, which involves creating appealing displays to enhance customer experience. Her background in brand development indicates her capability in maintaining a company's brand image. Additionally, she has strong written communication skills, essential for effective customer service and brand management.