Jacob Wong
About Jacob Wong
Jacob Wong is a Business System Analyst at Hawaii Pacific Health, where he has worked since 2019. He holds a degree in Management Information Systems from the University of Hawai‘i - Shidler College of Business and has previous experience at Apple, Accuity LLP, and Top of Waikiki.
Work at Hawaii Pacific Health
Jacob Wong has been employed as a Business System Analyst at Hawaii Pacific Health since 2019. In this role, he focuses on analyzing and improving business systems to enhance operational efficiency within the organization. His tenure at Hawaii Pacific Health spans five years, during which he has contributed to various projects aimed at optimizing healthcare delivery and patient services.
Previous Experience at Apple
Prior to his current position, Jacob Wong worked at Apple as a Specialist for a brief period from 2018 to 2019. His role involved assisting customers with product inquiries and providing technical support. This experience in a high-demand retail environment helped him develop strong customer service skills and a deep understanding of technology products.
Education and Expertise
Jacob Wong studied at the University of Hawai‘i - Shidler College of Business, where he earned a degree in Management Information Systems from 2012 to 2017. His education provided him with a solid foundation in both business and technology, equipping him with the skills necessary for his current role as a Business System Analyst.
Internship Experience at Accuity LLP
Jacob Wong gained valuable experience as an I.T. Intern at Accuity LLP from 2016 to 2017. During this one-year internship in Honolulu, he was involved in various information technology projects, which allowed him to apply his academic knowledge in a practical setting and develop his technical skills.
Early Career at Top of Waikiki
Before transitioning into the technology sector, Jacob Wong worked as a Food Runner at Top of Waikiki from 2017 to 2019. This role involved supporting the restaurant staff in delivering food and ensuring customer satisfaction, which helped him develop teamwork and communication skills.