Diane Crouch
About Diane Crouch
Diane Crouch serves as the Executive Assistant Operations at Hawaiian Airlines, a position she has held since 2018 in Honolulu, Hawaii. With a background in hospitality management and a degree in Travel Industry Management from the University of Hawaii at Manoa, she has extensive experience in various roles within the hotel industry.
Work at Hawaiian Airlines
Diane Crouch has served as the Executive Assistant Operations at Hawaiian Airlines since 2018. In this role, she has contributed to the operational efficiency of the airline, based in Honolulu, Hawaii. Her responsibilities include supporting the operations team and facilitating communication between various departments. With over six years of experience in this position, she plays a vital role in ensuring smooth operational processes.
Previous Experience in Hospitality
Before joining Hawaiian Airlines, Diane Crouch held multiple positions at Four Seasons Hotels and Resorts. She worked as an Assistant Housekeeping Manager from 2009 to 2010, and later as an Assistant Guest Services Manager from 2010 to 2012. Crouch also served as a Wedding Manager from 2012 to 2013 and as an Airport Lounge Opening Manager/Airport Lounge Supervisor from 2013 to 2016. These roles provided her with extensive experience in customer service and hotel operations.
Education and Expertise
Diane Crouch studied at the University of Hawaii at Manoa, where she earned a degree in Travel Industry Management, focusing on Tourism and Logistics. Her academic journey spanned from 2004 to 2007. This educational background has equipped her with the knowledge and skills necessary for her roles in both the airline and hospitality industries.
Administrative Experience
In addition to her roles in hospitality, Diane Crouch worked as an Administrative Assistant at Punahou School from 2015 to 2018. This position allowed her to develop strong organizational and administrative skills, which she has applied throughout her career. Her diverse experience in various administrative roles complements her operational expertise.
Early Career in Hospitality
Diane Crouch began her career in the hospitality industry at The Kahala Hotel & Resort, where she worked as a Concierge from 2005 to 2007. This early experience provided her with foundational skills in guest services and hospitality management, setting the stage for her subsequent roles at Four Seasons Hotels and Resorts.