Felicia C. Thomas
About Felicia C. Thomas
Felicia C. Thomas is a Business Transformation Leader with extensive experience in operational excellence and organizational effectiveness across various industries. She has held leadership roles at Hawaiian Airlines, MilliporeSigma, and Raytheon, and specializes in strategic roadmaps, Lean Six Sigma deployment, and navigating complex regulatory environments.
Work at Hawaiian Airlines
Felicia C. Thomas has held multiple positions at Hawaiian Airlines, demonstrating her expertise in business transformation and continuous improvement. She served as Director of Continuous Improvement from 2016 to 2018, where she focused on enhancing operational efficiencies. Following this role, she became Senior Director of Organizational Effectiveness from 2018 to 2021, contributing to the organization's strategic initiatives. Since 2022, she has been working as a Business Transformation Leader, continuing to drive change and improve processes within the company.
Education and Expertise
Felicia C. Thomas earned her Bachelor of Arts in French Language and Literature from Howard University, where she studied from 1992 to 1997. Her educational background complements her professional expertise in strategic roadmaps, productivity management, and navigating complex regulatory environments, including MDA, FDA, FAA, and cGMP. She is recognized for her proficiency in Lean Six Sigma methodologies and data-driven decision-making.
Background
Felicia C. Thomas has a diverse professional background that spans various industries, including aviation, pharmaceuticals, and defense. She began her career in the U.S. Army as a Captain in Intelligence from 1997 to 2002. Following her military service, she worked at Procter and Gamble and Raytheon in operational excellence roles. Her experience also includes leadership positions at MilliporeSigma and Acuity Brands, where she focused on business transformation and process improvement.
Achievements
Throughout her career, Felicia C. Thomas has been known for her leadership in cultural transformation and organizational change management. She has successfully led cross-functional teams to achieve strategic goals and has a proven track record in program and project management. Her skills in cost analysis, reduction, and control have contributed to her effectiveness in various roles, particularly in operational excellence.