Joanna Jackson
About Joanna Jackson
Joanna Jackson is an IT Business Intelligence Analyst with over a decade of experience at Hawaiian Airlines. She holds multiple degrees and certifications in hospitality management and information systems.
Current Role at Hawaiian Airlines
Joanna Jackson has been serving as an IT Business Intelligence Analyst at Hawaiian Airlines since 2014. In this role, she focuses on leveraging data to enhance decision-making processes within the organization. Her work involves analyzing complex data sets to provide insights that support operational efficiency and strategic planning. Based in Honolulu, HI, she has accumulated significant experience over her tenure, contributing to various projects aimed at improving business intelligence capabilities.
Previous Experience at Hawaiian Airlines
Prior to her current position, Joanna Jackson worked at Hawaiian Airlines as an IT Business Analyst from 2013 to 2014. During this time, she was responsible for analyzing business processes and identifying areas for improvement. Her role involved collaborating with stakeholders to ensure that IT solutions aligned with business objectives, thereby facilitating smoother operations within the airline.
Career Background
Joanna Jackson has a diverse career background that includes roles in various industries. She worked as a Business Analyst at Iron Mountain from 2007 to 2010, and prior to that, she was employed at Hertz Rent a Car from 2002 to 2006. Additionally, she gained experience as a Web Front End Developer at Motorola Semiconductor in 2001. This varied experience has equipped her with a broad skill set applicable to her current role in business intelligence.
Education and Expertise
Joanna Jackson has a strong educational foundation in information systems and hospitality management. She earned a Bachelor of Science in Information Systems Engineering from Kansas State University, completing her studies from 1995 to 2001. She also obtained an Associate of Arts in Information Systems - Business Intelligence from Bellevue Community College between 2011 and 2012. Furthering her expertise, she achieved a Master Certificate in Hospitality Management from Cornell University in 2015, along with specialized training in Data Warehouse/Business Intelligence Lifecycle and Dimensional Modeling from Kimball University Alumni.