Kanani Kealoha Faleafine
About Kanani Kealoha Faleafine
Kanani Kealoha Faleafine serves as the Senior Manager of Loyalty and Partnership at Hawaiian Airlines, where she has worked since 2020. With a background in management and operations in the airline industry, she has held various positions at Hawaiian Airlines and other airlines over the past several decades.
Work at Hawaiian Airlines
Kanani Kealoha Faleafine has held multiple positions at Hawaiian Airlines. She began her tenure as Manager of Reservations from 2012 to 2017, where she managed customer service operations related to flight bookings. Following this role, she served as Manager of Loyalty from 2017 to 2020, focusing on enhancing customer loyalty programs. In 2020, she advanced to the position of Senior Manager, Loyalty and Partnership, where she oversees strategic partnerships and loyalty initiatives. Her experience at Hawaiian Airlines spans a total of nine years.
Previous Experience in the Airline Industry
Prior to her roles at Hawaiian Airlines, Kanani Kealoha Faleafine worked at United Airlines as an Airport Operations Supervisor from 1995 to 2006, gaining extensive experience in airport management and operations over 11 years. She also served as Station Manager at ATA Airlines for eight months in 2008-2009. These positions contributed to her expertise in airline operations and customer service.
Education and Expertise
Kanani Kealoha Faleafine holds a Bachelor of Arts (B.A.) in Psychology from the University of Hawaii at Manoa, which she completed from 1990 to 1995. She furthered her education by obtaining a Master of Business Administration (M.B.A.) in Human Resources Management and Services from Chaminade University of Honolulu between 1997 and 1999. Her educational background supports her roles in management and customer relations within the airline industry.
Leadership Role at Associa
Before her current position at Hawaiian Airlines, Kanani Kealoha Faleafine served as Vice President at Associa from 2009 to 2012. In this role, she was responsible for overseeing operations and managing client relationships, contributing to her leadership skills and operational expertise.