Kevin Porter Sr
About Kevin Porter Sr
Kevin Porter Sr. is a Customer Service Representative at Hawaiian Airlines, where he has worked since 2018. He has over 15 years of experience in insurance claims and has held various roles in the industry, including a Senior Damage Estimator at Bristol West Insurance Group.
Work at Hawaiian Airlines
Kevin Porter Sr has been employed as a Customer Service Representative at Hawaiian Airlines since 2018. He operates in the Greater San Diego Area, contributing to the airline's customer service operations. His role involves assisting customers with inquiries, managing reservations, and ensuring a positive travel experience for passengers.
Previous Experience at Bristol West Insurance Group
Prior to his current position, Kevin Porter Sr worked at Bristol West Insurance Group for a decade, from 2007 to 2017. He held the role of Senior Damage Estimator, where he was responsible for assessing damages and estimating repair costs. Additionally, he worked in claims from 2007 to 2009, gaining valuable experience in the insurance sector.
Insurance Claims Expertise
Kevin Porter Sr has over 15 years of experience in the insurance claims industry. His expertise includes specialization in liability, casualty, and property damage claims. He has worked closely with the Special Investigations Unit (SIU) in claims handling, showcasing his knowledge in complex claims situations.
Retail Management Experience
In addition to his roles in customer service and insurance, Kevin Porter Sr has over 10 years of experience in retail management. This background has equipped him with skills in customer interaction, team leadership, and operational management, which are applicable in his current position.
Self-Employment in the Service Industry
Kevin Porter Sr spent over three years self-employed in the service industry. This experience provided him with a diverse skill set and an understanding of customer needs and service delivery, further enhancing his capabilities in customer service roles.