Lisa Tilton
About Lisa Tilton
Lisa Tilton is a Senior Analyst in Operations Resource Planning at Hawaiian Airlines, with a diverse background in project management and customer service across various companies, including Hawaiian Telcom and ProService Hawaii. She has held multiple roles in the airline industry and currently serves as the Marketing Director at PHP Agency, Inc.
Work at Hawaiian Airlines
Lisa Tilton has held multiple positions at Hawaiian Airlines, demonstrating her expertise in operations and guest services. She served as Operations Manager - Guest Services from 2016 to 2018, overseeing operations at Honolulu International Airport. Following this role, she worked as a Specialist - Airport Initiatives from 2018 to 2019, focusing on enhancing airport operations. After a brief period as Lead - Airport Initiatives from 2019 to 2020, she transitioned to her current role as Senior Analyst - Operations Resource Planning in 2020, where she continues to contribute to the airline's operational efficiency.
Current Role at PHP Agency, Inc.
Since 2020, Lisa Tilton has been working at PHP Agency, Inc. as a Marketing Director and Independent Licensed Life Insurance Agent. In this role, she is responsible for marketing strategies and client engagement, leveraging her extensive background in operations and management. Her experience in various managerial roles has equipped her with the skills necessary to navigate the complexities of the insurance industry.
Previous Experience at ProService Hawaii
Lisa Tilton worked at ProService Hawaii in two capacities. Initially, she served as Service Team Manager from 2014 to 2015, where she managed service operations. Following this role, she took on the position of Payroll Services Manager from 2015 to 2016, overseeing payroll processes and ensuring compliance with regulations. Her time at ProService Hawaii contributed to her understanding of operational management in service-oriented environments.
Background in Project Management at Hawaiian Telcom
Lisa Tilton has a significant background in project management, primarily at Hawaiian Telcom. She held various roles, including Manager - Customer Advocate Managed Services from 2008 to 2009, Manager - Project Management from 2009 to 2010, and Director/Senior Manager - Business Sales Operations from 2010 to 2014. Her tenure at Hawaiian Telcom provided her with a solid foundation in managing projects and leading teams, enhancing her operational capabilities.
Education and Early Life
Lisa Tilton attended Kamehameha Schools from 1985 to 1991. This educational background laid the groundwork for her future career in operations and management. The skills and values she developed during her time at Kamehameha Schools have contributed to her professional journey.