Nicholas Dew
About Nicholas Dew
Nicholas Dew is the Manager of Commercial NZ at Hawaiian Airlines, where he has worked since 2020. He has extensive experience in the airline industry, having held various roles at Qantas, Fiji Airways, and Hawaiian Airlines, and holds a BA in History from the University of Canterbury.
Work at Hawaiian Airlines
Nicholas Dew currently holds the position of Manager, Commercial NZ at Hawaiian Airlines, a role he has occupied since 2020. In this capacity, he has played a key role in enhancing customer engagement and satisfaction for the airline in New Zealand. He has been instrumental in developing commercial strategies tailored to the New Zealand market, contributing to the growth of Hawaiian Airlines' market presence through innovative marketing initiatives.
Previous Experience in the Airline Industry
Nicholas Dew has extensive experience in the airline industry. He worked at Fiji Airways as a Business Development Executive from 2011 to 2016, where he focused on expanding the airline's market reach. Prior to that, he served as a Sales and Distribution Specialist for Hawaiian Airlines from 2016 to 2019. His earlier role was as a National Account Manager Industry at Qantas, where he worked for 12 years from 1999 to 2011, managing key accounts and relationships.
Education and Expertise
Nicholas Dew studied at the University of Canterbury, where he earned a Bachelor of Arts degree in History from 1988 to 1990. He also attended Sacred Heart College in Auckland from 1983 to 1987. His educational background has provided him with a strong foundation for his career in the travel and airline sectors.
Background in Travel
Before his extensive career in the airline industry, Nicholas Dew worked as a Travel Professional at Voyage Affaires for eight months in 2011 in Auckland, New Zealand. This role allowed him to gain valuable insights into customer service and travel management, which he later applied in his positions within the airline sector.
Relationship Management in the Airline Industry
Nicholas Dew has a strong track record of building and maintaining relationships with key stakeholders in the airline industry. His ability to foster connections has been crucial in his roles, particularly in enhancing customer engagement and satisfaction, as well as in developing effective commercial strategies.