Shante Santiago
About Shante Santiago
Shante Santiago is a Cargo Agent at Hawaiian Airlines and has worked in the hospitality industry as a Bellperson at Koloa Landing Resort since 2021. With a background in business administration, Santiago has held various roles in customer service and hospitality since 2015.
Work at Hawaiian Airlines
Shante Santiago has been employed at Hawaiian Airlines as a Cargo Agent since 2016. In this role, she has accumulated over eight years of experience in the cargo operations sector, specifically in Lihue, Hawaii. Her responsibilities likely include managing cargo logistics, ensuring compliance with safety regulations, and coordinating with various departments to facilitate efficient cargo handling.
Current Position at Koloa Landing Resort
Since 2021, Shante Santiago has worked as a Bellperson at Koloa Landing Resort in Poipu, Hawaii. In this position, she has provided guest services for three years, assisting guests with their luggage and ensuring a welcoming experience. Her role contributes to the overall guest satisfaction at the resort.
Previous Experience in Hospitality
Before her current roles, Shante Santiago worked in the hospitality industry at Marriott International as a Server from 2018 to 2021. This position allowed her to develop customer service skills and enhance her ability to work in a fast-paced environment. Additionally, she worked at Wyndham Vacation Ownership as Guest Services for ten months in 2015 to 2016, further building her experience in guest relations.
Education and Expertise
Shante Santiago studied at Heald College-Honolulu, where she achieved a degree in Business Administration. This educational background provides her with foundational knowledge in business principles, which is applicable in her roles within the hospitality and airline industries.