Thomas Leisy

Analyst, It Customer Platforms Marketing Technology @ Hawaiian Airlines

About Thomas Leisy

Thomas Leisy is an Analyst specializing in IT Customer Platforms within Marketing Technology at Hawaiian Airlines, where he has worked since 2022. He has a diverse background in various roles, including experience in project management, SharePoint expertise, and customer communication.

Current Role at Hawaiian Airlines

Thomas Leisy serves as an Analyst in the IT Customer Platforms - Marketing Technology department at Hawaiian Airlines since 2022. In this role, he supports the integration and maintenance of custom SharePoint, PowerApps, and Power Automate forms and applications. He acts as a Subject Matter Expert (SME) for SharePoint Online, contributing to the documentation of high-level systems architecture and the creation of product support guides for applications. Additionally, he assists in managing projects throughout their life-cycle to ensure they meet business needs effectively.

Previous Experience in Marketing Technology

Prior to his current position, Thomas Leisy worked as an Associate Analyst in the IT Customer Platforms - Marketing Technology at Hawaiian Airlines from 2021 to 2022. His earlier experience includes a role as a Coordination of Benefits Specialist at HMSA from 2020 to 2021. He also served as a Leasing Agent at Career Strategies in Bellevue, Washington, from 2017 to 2018. These positions provided him with a foundation in customer service and operational support within various sectors.

Education and Expertise

Thomas Leisy earned a Bachelor of Business Administration (BBA) with a double major in Management Information Systems and Marketing from the University of Hawai‘i - Shidler College of Business. His studies spanned from 2016 to 2020, equipping him with a solid understanding of business principles and technology applications in marketing. This educational background supports his current analytical role at Hawaiian Airlines.

Teaching and Support Roles

In 2018, Thomas Leisy worked as an Assistant Teacher’s Assistant at the University of Hawaii at Manoa for four months. This position involved supporting educational initiatives and assisting in the classroom, which contributed to his skills in communication and collaboration. His experience in teaching roles complements his analytical capabilities in his current position.

Project Management and Communication Skills

In his role at Hawaiian Airlines, Thomas Leisy gathers requirements from business stakeholders to facilitate effective communication between developers and end users. He supports Corporate Communications initiatives, including the Online Newsroom and Media Room for crisis management. His involvement in these areas demonstrates his ability to manage projects and enhance organizational communication.

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