Victor Jimenez
About Victor Jimenez
Victor Jimenez is a Senior Platform Engineer specializing in network systems, currently employed at Hawaiian Airlines since 2021. He has over 18 years of experience in network infrastructure management, having previously worked with the United States Air Force, Ericsson, and Nike, among others.
Work at Hawaiian Airlines
Victor Jimenez serves as a Senior Platform Engineer - Network at Hawaiian Airlines since 2021. In this role, he is responsible for managing and supporting the network infrastructure critical to the airline's operations. His work includes planning the implementation of new network management tools and systems, ensuring that service disruptions are minimized. He also oversees the support of internal management information systems and the network for the 'Show System' at permanent facilities.
Previous Experience in the United States Air Force
Victor Jimenez worked as a Computer Systems Controller (3C251) in the United States Air Force from 1998 to 2005. During his seven years at McGuire AFB, NJ, he gained valuable experience in managing and maintaining computer systems, which laid the foundation for his future career in network engineering.
Career at Ericsson and NOC Engineering
From 2009 to 2012, Victor worked as a NOC Engineer at Ericsson in Las Vegas, NV. His responsibilities included monitoring network operations and ensuring optimal performance. This role contributed to his extensive expertise in NOC monitoring and support, which he continues to apply in his current position.
Education and Expertise
Victor Jimenez earned a Bachelor's Degree in Technical Management from DeVry University, studying from 2011 to 2014. He possesses over 18 years of experience in the field, with skills in installing, configuring, and maintaining network infrastructures. His expertise includes configuring DHCP pools, VLANs, routing, BGP, VoIP, and ACLs, along with a strong commitment to client needs.
Technical Skills and Achievements
Victor is known for his troubleshooting skills and ability to diagnose and resolve complex hardware, software, and networking issues. He has a proven track record of providing 24/7 support for thousands of global users. His experience includes planning and executing projects in fast-paced, deadline-driven environments, ensuring successful outcomes from conception to conclusion.