Crystal Boateng
About Crystal Boateng
Crystal Boateng is a Customer Success Manager at Hazel Health, where she has worked since 2021. She has a diverse background in research, education, and healthcare, with previous roles at organizations such as the National Institutes of Health and AccentCare, Inc.
Work at Hazel
Crystal Boateng has been serving as a Customer Success Manager at Hazel Health since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of services. Her responsibilities include engaging with clients to understand their needs and providing tailored solutions. Crystal's background in various sectors equips her with the skills necessary to navigate complex customer relationships and drive positive outcomes.
Previous Experience
Before joining Hazel Health, Crystal Boateng held multiple positions across various organizations. She worked at AccentCare, Inc. as a Database Administration-SaaS Systems Analyst from 2016 to 2021. Prior to that, she served as a Clinical Implementation specialist at Hearst Health for one year. Crystal also has experience in educational roles, having worked as an Educational Researcher and Leadership Development Manager at Family First International School from 2012 to 2017. Her early career included a role as a Research Fellow at the National Institutes of Health from 2009 to 2010.
Education and Expertise
Crystal Boateng earned a Bachelor of Science (B.S.) in Biology/Biological Sciences and a Bachelor of Arts (B.A.) in Political Science and Government from the University of North Texas, completing her studies in 2012. Her educational background provides her with a strong foundation in both scientific and policy analysis. This dual expertise supports her work in customer success, allowing her to contribute effectively to discussions on science, education, and information technology.
Background
Crystal Boateng has a diverse professional background that spans various fields, including healthcare, education, and research. She has worked in both remote and on-site roles, including positions in Ghana and Texas. Her experience includes significant responsibilities in clinical research, educational leadership, and database management. This varied background has equipped her with a comprehensive skill set that enhances her effectiveness in customer-facing roles.
Community Engagement and Leadership
Crystal Boateng has a strong focus on youth development and mentoring. She engages in community outreach and relations, utilizing her skills in strategic planning and innovative direction. Her commitment to building a better society through strategic leadership is evident in her professional endeavors, where she aims to devise creative solutions and address critical problems.