Carmen Ellis, MBA
About Carmen Ellis, MBA
Carmen Ellis is an End User Computing Manager at HCL Enterprise, where she has worked since 2018. She holds a Bachelor's Degree in Business Administration and a Master's Degree in Business Administration from Strayer University.
Work at HCL Enterprise
Carmen Ellis has served as the End User Computing Manager at HCL Enterprise since 2018. In this role, she is responsible for overseeing end-user computing strategies and ensuring efficient service delivery. Her tenure at HCL Enterprise spans six years, during which she has contributed to enhancing user experiences and operational efficiencies within the organization.
Current Role at DXC Technology
Carmen Ellis currently holds the position of ITSM Continual Service Improvement at DXC Technology. She has been with the company since 2015, accumulating nine years of experience in this role. Her responsibilities include implementing continual service improvement initiatives to enhance IT service management processes and drive operational excellence.
Previous Experience at CSC
Carmen Ellis has an extensive background in service management from her time at CSC. She worked as a Service Desk Operations Manager from 2000 to 2013, a position she held for 13 years. Following this, she served as a Service Management - Deployment Advisor from 2013 to 2015 for two years. Her roles involved managing service operations and advising on deployment strategies.
Education and Expertise
Carmen Ellis earned her Bachelor’s Degree in Business Administration and Management from Strayer University, completing her studies from 2014 to 2016. She further advanced her education by obtaining a Master of Business Administration (MBA) with a focus on Project Management from the same institution, studying from 2019 to 2021. Her educational background provides her with a solid foundation in business principles and project management methodologies.