Deybi Fran Arroyo Poma
About Deybi Fran Arroyo Poma
Deybi Fran Arroyo Poma is a Network Engineer L2 currently working on the Quellaveco Project at Anglo American Mine in Moquegua, Perú. He has a background in network operations and technical support, with experience in various international roles and a strong educational foundation in systems engineering and network management.
Work at HCL Enterprise
Currently, Deybi Fran Arroyo Poma serves as a Network Engineer L2 for the Quellaveco Project at Anglo American Mine. He has been in this role since 2023, working on-site in Quellaveco, Moquegua, Perú. His responsibilities include providing on-site and remote support for network operations, leading level 1 and 2 network incidents, and coordinating the escalation of critical incidents to network tower leaders in India. He collaborates with international specialists from various countries to troubleshoot high-priority network issues.
Previous Experience in Network Operations
Prior to his current role, Deybi worked at Bitel Perú as a Network Operations Center Monitor for three months in 2021-2022. He also held a position at Fractalia as NOC B2B - Soporte técnico N1 for three months in 2022. Additionally, he worked at Red Negocios y Logística as an Especialista de sistemas for three months in 2021. His diverse experience in network operations has contributed to his expertise in managing and troubleshooting network systems.
Education and Expertise
Deybi holds a Bachelor's degree in Systems Engineering from Universidad Continental, which he completed from 2017 to 2021. He also studied at Cisco Networking Academy, focusing on systems, networks, and LAN/WAN communications, achieving a Ciclo Formativo de Grado Superior from 2019 to 2021. Furthermore, he enhanced his English language skills at Instituto Cultural Peruano Norteamericano, where he studied from 2020 to 2023, achieving an Upper-Intermediate level.
Technical Skills and Automation
Deybi has experience in automating administrative tasks using Python, employing libraries such as Netmiko, Paramiko, Napalm, Pandas, and Tabulate. His technical skills extend to the configuration, design, and troubleshooting of core, distribution, and access switches, as well as wireless LAN controllers. He plays a significant role in identifying new client needs and requirements for network services, contributing to continuous improvement strategies in network management.
Role at Omni Mount Washington Resort
In addition to his network engineering roles, Deybi worked as a Base Lodge Assistant Guide at Omni Mount Washington Resort for four months in 2021-2022. This position provided him with experience in customer service and operational support in a hospitality environment, showcasing his versatility in different work settings.