Manuel Alejandro Cambero Herrera
About Manuel Alejandro Cambero Herrera
Manuel Alejandro Cambero Herrera is a Senior Computer Engineer specializing in Secured Processing Services at HCL Enterprise in Guadalajara, Mexico, where he has worked since 2018. He has a diverse background in IT roles across various companies, including Sanmina, Wipro Limited, TeleTech, and SEMARNAT, and holds an Engineer’s Degree in Computer Systems from Instituto Tecnologico de Tepic.
Work at HCL Enterprise
Manuel Alejandro Cambero Herrera has been employed at HCL Enterprise since 2018, serving as a Senior Computer Engineer in the Secured Processing Services division. His role involves ensuring the security and efficiency of data processing operations. He is based in the Guadalajara Area, Mexico, where he has contributed to various projects and initiatives within the organization over the past six years.
Previous Employment History
Prior to joining HCL Enterprise, Manuel worked at several organizations in various capacities. He served as an IT Technician in the Production Area at Sanmina from 2012 to 2013. He then worked at TeleTech as IT Desktop Support from 2013 to 2017. Following this, he held the position of Assistant Manager at Wipro Limited from 2017 to 2018. Earlier in his career, he completed a professional practice in structured cabling at Sanmina and worked as a Database Analyst at SEMARNAT in 2011.
Education and Expertise
Manuel studied at Instituto Tecnologico de Tepic, where he earned an Engineer's Degree in Computer Systems from 2007 to 2012. He has developed expertise in ITIL, focusing on IT service management practices that align IT services with business needs. Additionally, he possesses strong programming skills in Java, which is widely used for building applications across various platforms.
Skills in Contact Center Management
Manuel has skills in managing contact centers, which involves overseeing the operations and performance of customer service centers. His experience in this area contributes to his ability to enhance service delivery and operational efficiency in customer support environments.
Experience in Outsourcing and Offshoring
Manuel has a demonstrated history of working in the outsourcing and offshoring industry. This experience includes providing services to clients from different geographical locations, which has equipped him with a unique understanding of the dynamics involved in global service delivery.