Senthil Nayanar S
About Senthil Nayanar S
Senthil Nayanar S is a Senior Manager currently working at HCL Enterprise, having previously held the same position at TargetBay for six years. He has extensive experience in customer service and communication, with a background in Computer Science from Anna University Chennai.
Work at HCL Enterprise
Currently, Senthil Nayanar S holds the position of Senior Manager at HCL Enterprise. He joined the company in 2024 and has been in this role for four months. His responsibilities include overseeing various managerial tasks and contributing to the company's objectives.
Previous Experience at TargetBay
Before joining HCL Enterprise, Senthil served as Senior Manager - Customer Success at TargetBay from 2018 to 2024. During his six years in this role, he was based in the Chennai Area, India, where he focused on enhancing customer satisfaction and success strategies.
Career Background in Customer Service
Senthil has a diverse background in customer service and management. He worked at eServ Solutions as a Manager from 2017 to 2018 and at Sutherland as a Senior Customer Service Executive from 2010 to 2011. Additionally, he began his career at HCL Technologies as a Customer Service Representative from 2007 to 2009.
Education and Expertise
Senthil earned a Bachelor of Engineering in Computer Science from Anna University Chennai, completing his studies from 2003 to 2007. His educational background supports his technical skills and enhances his professional capabilities in management and customer service.
Skills and Strengths
Senthil possesses strong communication and interpersonal skills, which aid in building and maintaining relationships within diverse groups. He demonstrates the ability to work independently and collaboratively, adapting to various work environments. His experience includes handling high-volume calls and developing effective solutions to meet customer needs.