Shane Fernandes
About Shane Fernandes
Shane Fernandes serves as the Associate General Manager Head of Xerox Global Incentives and Sales Commissions at HCL Enterprise, a position he has held since 2020. He has extensive experience in business process transformation and research analytics, having worked in various leadership roles across multiple organizations.
Work at HCL Enterprise
Shane Fernandes serves as the Associate General Manager Head for Xerox Global Incentives and Sales Commissions at HCL Enterprise. He has held this position since 2020, contributing to the management of sales commission structures and incentive programs. His role involves overseeing the development and implementation of strategies that drive sales performance and enhance client relationships.
Previous Experience at Groupon
Prior to his current role, Shane Fernandes worked at Groupon in various capacities. He served as Head of Business Process Transformation from 2019 to 2020, where he focused on optimizing business processes. He also held the position of Senior Manager for Business Process Improvement for a brief period in 2019, contributing to operational enhancements across the organization.
Career at IMRB International
Shane Fernandes was employed at IMRB International from 2013 to 2016, where he held the role of Group Business Director. His responsibilities included overseeing business operations and strategic initiatives. Additionally, he worked as an Insights Director at the same company for one year, focusing on research and analytics to support client needs.
Educational Background
Shane Fernandes holds an MBA in Marketing and Operation Research from Goa University, which he completed between 2005 and 2007. He also earned a Bachelor of Engineering in Mechanical from PC College of Engineering from 2000 to 2004. Currently, he is studying Artificial Intelligence and Machine Learning at the Birla Institute of Technology and Science, Pilani, starting in 2020.
Skills and Expertise
Shane Fernandes possesses expertise in advanced analytics techniques, including structured equation modeling and omni-channel sentiment analyses. He has developed and presented research reports that track market trends and competitor activities. His experience includes mentoring managers and teams to ensure effective delivery and high team morale, as well as contributing to workflow optimization and process transformation.