Augustino Nguyen
About Augustino Nguyen
Augustino Nguyen is a Learning Experience/Technical Designer Apprentice based in Seattle, Washington, with a background in visual arts and technical support. He has experience in developing eLearning content and collaborating with experts to create effective learning products.
Work at HeadLight
Currently, Augustino Nguyen holds the position of Learning Experience/Technical Designer Apprentice at HeadLight. He has been with the company since 2021, contributing to various projects focused on enhancing learning experiences. His role involves collaborating with subject matter experts to design and develop scalable learning products that meet user needs.
Previous Experience in Technical Support and Design
Before joining HeadLight, Augustino Nguyen worked at Apple as a Mac+ Technical Support Advisor and Technical Expert from 2018 to 2021 in the Greater Seattle Area. His responsibilities included providing technical assistance and support to users. Prior to that, he served as a Visuals Associate at Campus Advantage for 10 months in Seattle, Washington, where he focused on visual design elements.
Education and Expertise
Augustino Nguyen earned a Bachelor's degree in Interdisciplinary Visual Arts from the University of Washington, where he studied from 2015 to 2019. His educational background provides a strong foundation for his current work in learning design and technical support, enabling him to integrate visual arts into educational content effectively.
Contributions to Learning Development
In his current and previous roles, Augustino Nguyen has supported the development of an end-user learning portal that emphasizes gamification and custom learning progressions. He has utilized tools such as Camtasia and Articulate to create eLearning content, including simulations and user guides for enterprise software systems, enhancing user engagement and learning outcomes.
Experience in Pharmacy Assistance
Before his technical roles, Augustino Nguyen worked as a Pharmacy Assistant at Walgreens from 2016 to 2017 in Auburn, Washington. This position provided him with experience in customer service and healthcare support, contributing to his diverse skill set.