Brittany Lee
About Brittany Lee
Brittany Lee is a Customer Success Manager at HeadLight and a member of Women of Customer Success, based in New York. She has a diverse background in customer success, business development, and sales operations, with experience in various roles since 2015.
Current Role at HeadLight
Brittany Lee serves as a Customer Success Manager, Enterprise at HeadLight since 2023. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with enterprise clients. Her responsibilities include managing customer accounts, addressing client needs, and driving successful product adoption.
Membership at Women of Customer Success
Brittany has been a member of Women of Customer Success since 2023. This organization aims to empower women in the customer success field, providing networking opportunities and resources for professional development. Her involvement reflects her commitment to supporting women in the industry.
Previous Experience in Customer Success
Prior to her current role, Brittany gained extensive experience in customer success and sales. She worked as an Account Executive at Fulcrum from 2021 to 2022 and at Motive from 2019 to 2021. Her roles involved managing client relationships and driving sales initiatives.
Background in Business Development
Brittany's background includes significant roles in business development. She worked as a Business Development Manager at ettain group from 2018 to 2019 and as a Resource Specialist for six months in 2018. Additionally, she served as a Business Development and Economic Outreach Intern at SUNY Polytechnic Institute from 2015 to 2016.
Education and Academic Qualifications
Brittany Lee earned a Bachelor of Business Administration in Business Management from The College of Saint Rose, completing her studies from 2013 to 2017. This educational foundation supports her professional roles in customer success and business development.