Cami Cope
About Cami Cope
Cami Cope is a Customer Success Manager at HeadLight in Seattle, Washington, where she has worked since 2021. She has a diverse professional background, including roles in sales, document management, and business analysis, along with a strong foundation in community engagement and leadership.
Work at HeadLight
Cami Cope has been serving as a Customer Success Manager at HeadLight since 2021. In this role, she focuses on enhancing customer satisfaction and engagement, leveraging her strong background in community engagement and leadership. Her experience in customer success is complemented by her previous roles in the construction industry, which provide her with a unique perspective in addressing customer needs.
Previous Employment Experience
Before joining HeadLight, Cami Cope worked at glassybaby as a Sales Associate for two months in 2017. She also held multiple positions at Lakeside Industries, starting as a Document Specialist from 2018 to 2019 and later transitioning to a Business Analyst role from 2019 to 2021. Additionally, she coordinated the Pacific North West Road Show at glassybaby for six months in 2017.
Education and Expertise
Cami Cope studied at the University of Washington Bothell from 2012 to 2016, earning a degree in Society, Ethics, and Human Behavior along with a minor in Human Rights. Her educational background supports her role in customer success, particularly in understanding diverse customer perspectives. She possesses expertise in Microsoft Word, a skill that aids in managing customer documentation and communication effectively.
Background in Community Engagement
Cami Cope has a strong background in community engagement and leadership. This experience enhances her effectiveness in her current role as a Customer Success Manager, where understanding customer needs and fostering relationships are essential. Her history in the construction industry further enriches her ability to connect with clients and address their specific requirements.