Jason Norris
About Jason Norris
Jason Norris is a Product Manager with extensive experience in SaaS product management. He has contributed to significant growth phases at Procore Technologies and currently works at HeadLight in Seattle, Washington.
Work at HeadLight
Jason Norris has been serving as a Product Manager at HeadLight since 2023. In this role, he is responsible for overseeing product development and ensuring alignment with customer needs. His experience in product management allows him to contribute effectively to the company's objectives in the construction software industry.
Previous Experience at Procore Technologies
Prior to his current position, Jason Norris held multiple roles at Procore Technologies. He worked as a Product Manager from 2017 to 2019, where he focused on product development strategies. He also served as Team Lead for Strategic Product Consultants from 2019 to 2021, contributing to Procore's significant growth, including a 40x revenue increase and a 10 billion dollar IPO. Additionally, he worked as Channel Partner Enablement Manager for 7 months in 2021.
Experience at eSUB Construction Software
Jason Norris worked as a Product Manager at eSUB Construction Software from 2021 to 2023. In this role, he applied his expertise in SaaS product management to enhance the company's product offerings and improve customer satisfaction.
Background in Customer Success and Support
Before his career in product management, Jason Norris gained experience in customer service roles. He worked at Practice Fusion as a Customer Success Representative from 2013 to 2014 and later as a Senior Customer Service Representative in 2014. These positions provided him with a strong foundation in customer support, which he leverages in his product management roles.
Education and Expertise
Jason Norris earned a Bachelor of Arts (B.A.) in Environmental Studies from UC Santa Barbara, where he studied from 2003 to 2007. His educational background in environmental studies informs his approach to product management, particularly in industries related to construction and sustainability. He possesses expertise in SaaS product management, emphasizing customer success and technical support.