Kasey Leahy
About Kasey Leahy
Kasey Leahy is a Customer Success Manager with a background in customer relations and support. She has held various roles in the education and behavioral support sectors, accumulating over a decade of experience since her studies at the University of Rhode Island.
Work at HeadLight
Kasey Leahy has been employed at HeadLight as a Customer Success Manager since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing customer relationships and providing support to help clients achieve their goals with the company's offerings.
Previous Experience in Customer Success
Before joining HeadLight, Kasey Leahy worked at Pearson as a Customer Success Manager from 2019 to 2022. During her tenure in the Greater Boston Area, she was responsible for fostering client relationships and driving customer engagement. Prior to Pearson, she served as the Student Relationship Manager and Administrative Coordinator at Armbrust Real Estate Institute from 2015 to 2019, where she managed student interactions and administrative tasks.
Background in Behavioral Support
Kasey Leahy began her career in the behavioral support field, working as a Behavioral Support Professional at Bridgewell from 2014 to 2015. In this role, she provided support to individuals with behavioral challenges. Additionally, she gained early experience as an intern at Early Intervention Services in 2012, where she contributed for three months.
Education and Qualifications
Kasey Leahy earned a Bachelor’s Degree in Human Development, Family Studies, and Related Services from the University of Rhode Island, completing her studies from 2009 to 2013. She also attended Ipswich High School from 2005 to 2009, where she laid the foundation for her higher education and career.
Early Career Development
Kasey Leahy's early career includes her role as a Corps Member and Team Leader at Jumpstart from 2010 to 2011 in the Providence, Rhode Island Area. This position involved leading teams to support early childhood education initiatives, contributing to her development in customer and community engagement.