Maggie Kovacs
About Maggie Kovacs
Maggie Kovacs serves as an IT Administrator at HeadLight in Seattle, Washington, where she has worked since 2021. With a diverse background in IT support and administration, she has held various roles in organizations such as Sound Transit, TEAGUE, and Fred Hutch.
Work at HeadLight
Maggie Kovacs has been serving as an IT Administrator at HeadLight since 2021. In this role, she manages Google Workspace and Office365, overseeing both administration and account creation tasks. Her responsibilities include ensuring the smooth operation of IT systems and providing support for various hardware and software used within the organization.
Previous Experience in IT Support
Before joining HeadLight, Maggie Kovacs gained extensive experience in IT support roles. She worked at Sound Transit as a Helpdesk Support Technician from 2011 to 2014. Following that, she held positions at Nordstrom as a Service Desk Analyst from 2014 to 2015, and at Fred Hutch as a Service Desk Lead from 2015 to 2017. Additionally, she worked at Casey Family Programs as a Service Desk Analyst II in 2017 and at TEAGUE as a Senior Technology Specialist from 2017 to 2021.
Education and Expertise
Maggie Kovacs earned her Bachelor's of Fine Arts degree from Cornish College of the Arts, where she studied Painting and Printing from 2006 to 2010. In her professional career, she has developed expertise in JAMF administration, which is essential for managing Apple devices in enterprise environments. Her skills also extend to supporting a variety of hardware, including MacBook, iPad, Lenovo, and Dell devices.
IT Infrastructure Management Skills
Maggie Kovacs possesses a range of skills that enhance IT infrastructure efficiency. She provides comprehensive support for various peripherals and is adept at managing both Google Workspace and Office365. Her experience in handling diverse hardware and software solutions contributes to the overall effectiveness of the IT systems she oversees.