Claire Mc Callum
About Claire Mc Callum
Claire McCallum serves as a Customer Success Manager in Account Management at Headset, where she has worked since 2022. She has a diverse background in business management, tourism, and marketing, and enjoys outdoor activities and exploring scenic locations in Canada.
Work at Headset
Claire Mc Callum serves as the Customer Success Manager - Account Management at Headset, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and managing client relationships. Prior to her current position, she worked at Headset as a Retail Acquisitions Executive from 2021 to 2022, where she contributed to the company's growth in the retail sector.
Education and Expertise
Claire Mc Callum has a solid educational background in business and public affairs. She earned a Bachelor of Business Administration (BBA) from the British Columbia Institute of Technology in 2021. Additionally, she completed a Diploma in Business Management at BCIT School of Business from 2018 to 2020. Claire also studied Public Affairs and Policy Management at Carleton University from 2016 to 2017, and she has a certification in Craft Beer and Brewing Essentials from Simon Fraser University.
Background
Claire Mc Callum has a diverse professional background that includes experience in customer success, marketing, and tourism. She began her career as a Tour Guide and Assistant Activity Coordinator at Discover Canada Tours in 2017. In 2020, she served as VP External for the BCIT Student Association, where she engaged in student advocacy and organizational management. Her early experience as a Marketing and Business Development Intern at Hybrid Infusions Ltd. further developed her skills in business growth.
Interests and Hobbies
Claire Mc Callum enjoys outdoor activities such as kayaking and camping, often using her rebuilt 1997 Geo Tracker for these pursuits. She finds inspiration for her scenic painting in the landscapes of British Columbia and Alberta. Additionally, she has a keen interest in Canadian policy, particularly regarding the cannabis industry, reflecting her engagement with current issues in her field.
Previous Work Experience
Before her current role at Headset, Claire Mc Callum gained valuable experience in various positions. She worked as a Marketing and Business Development Intern at Hybrid Infusions Ltd. for two months in 2020. Her tenure at Discover Canada Tours included roles as a Tour Guide for five months and as an Assistant Activity Coordinator for four months in 2017. She also held the position of Retail Acquisitions Executive at Headset from 2021 to 2022.